Help when you need it. This is like calling a plumber only when your sink is leaking. You pay by the hour (or sometimes by the fix) for on-demand help.

How it works:

You contact us when something breaks or you have a question.

• We try to fix the problem, whether it is troubleshooting software, setting up a new device, recovering files, or helping with a one-time project.
• You get charged only for the time we spend helping you
• No monthly contract or ongoing commitment. Use us as little or as often as you want.

Best for businesses that:

• Have few tech problems most of the time
• Prefer flexibility and no regular fees
• Need help with occasional setups, moves, or special projects
• Are just starting out or have a very small team

Pros:

• Lower cost if issues are rare and minor
• Pay only for what you use
• No long-term lock-in

Cons:

• Costs can add up quickly if multiple problems happen
• Wait times might occur during busy periods
• Less prevention—problems get fixed after they happen (reactive)

It’s great for “break-fix” situations where you want quick, no-strings help.